L.A. Unified Committed to Correcting Problems with Student Records

LOS ANGELES (Oct. 27. 2014) – After identifying problems that affected student transcripts through a new student record system, the Los Angeles Unified School District is working diligently to correct any problems.

Superintendent Ramon C. Cortines, in a letter to parents to be released on Monday, said he will ensure issues are addressed. “As superintendent, I take full responsibility for ensuring that our systems are functioning correctly in support of students,” he said. “We are working to resolve problems that have been identified.”

Technology teams are working closely with data, instructional and school teams to make sure that official reports for students, including vital information, like courses taken, grade-point averages and class ranks—are precise.

In addition, support staff, including retired counselors, principals and assistant principals will assist high schools by reviewing and certifying transcripts, as well as help with master scheduling of classes.

L.A. Unified also will:

·         Communicate with the California public university systems, along with other public and private organizations of higher education to make them aware of official transcripts that may be incorrect.

·         Provide more counselors and other staff to review student transcripts for accuracy.

·         Establish hotlines in each Education Service Center to record student concerns and to follow up on any problems.

“I appreciate your help and guidance as we move forward in the best interest of our students,” Superintendent Cortines said. “There are going to be mistakes, but we are committed to fixing them. Your children are the reason we are here and we owe it to them to provide absolutely everything they need to achieve their goals.”

Superintendent Cortines added that anyone having any concerns about a student’s ability to access critical information needed for college applications or for any other purpose should contact the Educational Service Center for their student’s school.

North-Marilu Pigliapoco (818) 654-3644 or marilu.pigliapoco@lausd.net; East-Jose Morales (323) 224-3313 or jlm8772@lausd.net; South-Dr. Megan Mitchell or Veronica Obregon (310) 354 3401 or mam0887@lausd.net or vxo1587@lausd.net; West-Desiree Manuel (310) 914-2124 or desiree.manuel@lausd.net; Intensive Support and Innovation-Rene Martinez (213) 241-2124 or rmarti16@lausd.net.                                         

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Contact: Lydia L. Ramos (213) 241-6766